Who we are
Our website address is: https://techhelpforseniors.com.
By accessing or using our services, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use our site or services.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on our site. The revised Policy will be effective 180 days from when the revised Policy is posted in our site and your continued access or use of our site after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
What personal data do we collect and why
When visitors submit a form, we capture the IP address for spam protection. We also capture and process the following personal information about you:
- Name
- Phone Number
- Details about your computer or technology needs
Your information is used to schedule appointments, troubleshoot technical issues, and communicate with you. We may also use the information for internal record keeping and service improvement.
How long we retain your data
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Who we share your data with
We do not sell, trade, or rent your personal identification information to others.
Cookies
To learn more about how we use cookies and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
Third Parties
- Google reCAPTCHA: We use Google reCAPTCHA for spam protection. Their privacy policy can be found here : https://policies.google.com/privacy?hl=en.
- Forminator: We use Forminator to collect personal information such as your name, contact details. Their privacy policy can be found here : https://wpmudev.com/privacy-policy/.
- Square: If applicable, we use Square to process payments. If you request a digital receipts, this privacy policy applies to you: https://squareup.com/us/en/legal/general/buyer-features. For customers who do not apply or sign up for a Square account, or other services, this privacy notice applies to you: https://squareup.com/us/en/legal/general/privacy-no-account.
What rights you have over your data
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at privacy@techhelpforseniors.com. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Effective Date: February 11, 2025
Last Updated: February 11, 2025